Guest Information

Dear Guest,

I am very grateful, because you visited our hotel, which is one of the most prestigious spa, wellness and conference hotels of the eastern region.

Our hotel which has 10 pools, 2 private beaches, a kitchen which managed by Olympic and world champion chef, wide range of wellness treatments, saunas, salt chamber and an own therapy section guarantees you quality relaxation and recreation.

In our leisure centre there are two-lane bowling alley, strategy games, and simulators to contribute our guests pleasant recreation.

In our hotel’s conference rooms, we provide ideal environment for corporate events, team building trainings, symposiums and conferences.

On our website, you can find detailed informations about our services, and our constantly refreshing offers.

I hope that you will spend your holiday in our hotel in the spirit of undisturbed relaxation and great recreation, and you will become our loyal guest who returns again and again.

             With best regards,

                 Tóth Lajos

         Owner / Managing Director


House Rules

  1. The House Rules apply to all the guests who stay in the hotel.
  2. The hotel is open (from 00:00 to 24:00).
  3. On the day of arrival, the rooms can be taken from 2:00 p.m. On the day of departure, please leave the room by 11 a.m. For longer stay, the hotel charges a surcharge, which is 2,300 HUF for every hour you have started. On the day of departure, after check out (11:00 am), you can use the hotel's wellness area until 6:00 p.m. with own bathrobe and towel. For the additional use of the parking lot, a surcharge should be paid.
  4. DO NOT make noise and disturb the rest of the other guests after 10:00 p.m.
  5. Please ensure that the hotel’s buildings are used properly, and follow the fire and accident regulations.
  6. Under the fire regulations, it is strictly FORBIDDEN to use your own electrical appliances (iron, kettle, coffee maker) in the rooms.
  7. DO NOT light a fire.
  8. In our wellness section, please observe the house rules which are valid there.
  9. DO NOT remove furniture or fittings from the rooms.
  10. Please use the lifts properly. Underage children must not handle the lifts!
  11. Elevators, saunas and steam cabins are equipped with a panic button.
  12. Any damage caused in the hotel must be paid by the damaging party or their legal representative.
  13. DO NOT smoke in the whole area of the hotel, including the rooms and the balconies. Smoking is only allowed at the designated places.
  14. Guests under 18 years of age must not drink alcoholic drinks and must not smoke in the hotel.
  15. Please only consume the products sold by the hotel on the hotel's premises.
  16. Please take the found items to the reception.
  17. We do not take responsibility for any personal items brought into the area of the hotel (e.g. jewellery). Please use the safe in the room, to preserve their values.
  18. The staff of the hotel must be immediately informed about any accident or other extraordinary incident.
  19. DO NOT bring any animal into the hotel's inner area or into the guest's area. We receive small pets in certain hotel rooms for an extra charge.
  20. Please feel free to contact the receptionist with your suggestions and requests. Please fill in the guest questionnaires in the rooms to help our work, or evaluate your stay on the hotel's website.

Thank you for cooperating with us so that you and the other hotel guests can have a great time in our hotel.


GUEST INFORMATION FROM A TO Z

ACCESSIBLE ENVIRONMENT

The hotel is wheelchair accessible, so it can be approached easily. In addition, there is an organic-comfort room, specially equipped for our disabled guests, in our poolside apartment house.

AIR CONDITIONING

Each hotel room has an individually adjustable air conditioning unit. It is free of charge. The temperature can be controlled by the remote control or switch in the rooms. If you are using the air conditioner, please keep the room’s doors and windows closed.

ANTI-SLIP MAT                                                                                           

If you need anti-slip mat in the bathroom, please contact the housekeeper or the reception.

BABY COT

We provide it on request. Please contact the hotel’s reception desk if you need a cot.

BATHROBE

You will find the bathrobes in the room’s wardrobe; their use is free of charge. If the size is not correct, please contact the housekeeper or the reception.

BATHROOM CHAIR

On request, we provide a plastic bathroom chair.

BEDCLOTHES

Bed linen is changed at least twice a week, but can be changed daily on request. If you would like your bedclothes to be changed, please contact the housekeeper or the reception desk.

BEDROOM RUG

If you need a bedroom rug, please contact the housekeeper or the reception desk.

BLANKET, PILLOW

If you need additional blanket and/ or pillow, please contact the housekeeper or the hotel’s reception desk.
We would like to inform you that in our hotel you can choose from the following pillow types: feathers, flakes, sponges, anti-allergenic.

BREAKFAST 

Breakfast is served in Silver Restaurant on the 1st floor of the Main Building.
Our service include breakfast, which is available from 07:00 a.m. to 10:00 a.m. every day. If you wish to have breakfast in your room, please call the 112 telephone extension. The amount of the roomservice fee is HUF 1.250 gross.

 CAFÉ

The Silver Café is located on the first floor of the Main Building.
Opening:                        07:00-22:00.

CAKE

Our hotel has its own confectioner. In the area of our hotel, you can only consume a cake by made our confectioner. To order, please contact the reception.

CLEANING

Daily cleaning is done out by the housekeepers between 09:00 a.m. and 03:00 p.m. If you want the cleaning at a different time on a given day, or if you do not require cleaning at all, please hang the “no cleaning please / do not disturb” sign on the exterior door handle. If you need extra cleaning, please contact the housekeeper or the reception.

CONFERENCE ROOMS

Our hotel’s conference rooms in the new building are perfect venues for symposiums, team building trainings, social and family events, exhibitions and standing receptions.

CREDIT CARD, BANK CARD

In our hotel, we accept the following card types: VISA, Mastercard, SZÉP card.
For further information, please contact the reception.                                           

DAY OF DEPARTURE

On the day of departure, please leave the room by 11 a.m. For longer stay in your room, please contact the reception, and depending on the free capacity, you can stay longer for extra cost.
On the day of departure, after moving out of the room, the hotel's wellness area can be used until 6:00 p.m. with own bathrobe and towel. For the additional use of the parking lot, a surcharge should be paid.

DEFIBRILLATOR

One life-saving defibrillator is installed in our hotel; our trained employees will be able to help in the event of an emergency.

DENTIST

On the ground floor of our hotel’s New Building, Fresh24Dental Centre offers complex dental services for our guests.
For more information, please call this number : +36 70 336 6363

DIET AND SPECIAL FOOD

In our hotel, a chef with dietary qualification works in every shift, so in case of dietary food or food intolerance, we try to meet all the needs that arise. For further information, please contact the reception.

DINNER

You can have your dinner in the Silver Restaurant (on the 1st floor of the Main Building).
In most cases, the room prices include dinner, which is available from 06:30 p.m. to 09:00 p.m. every day.

ELECTRICITY

The magnetic card received at the reception operates the electricity in the room. To activate the electricity, please insert the card into the switch box on the wall at the entrance.

ELECTRIC CAR CHARGER

In the underground garage of the new building of our hotel, 2 ready-to-use electric car charging systems await those arriving by electric car. Further information on their use can be obtained from reception. We cannot accept gas and electric cars in the underground garage. Thank you for your understanding!

EMERGENCY EXIT

As indicated on the escape route placed on the inside of the room’s entrance door.

FIRE ALARM

There are fire alarm devices and fire extinguishers on each floor of the hotel, and there is a smoke detector in each room. In case of fire, our guests are warned by a siren. In this case, please find the nearest emergency exit using the escape route posted on the inside of the room door, and leave the hotel as soon as possible.

FITNESS ROOM (GYM)

It is located on the ground floor of the New Building.
Opening hours: every day from 07:00 a.m. to 9:00 p.m.

FLOWER ORDERS

If you wish to use this service, please contact the reception service.

GAME ROOM

It is located on the ground floor of the Main Building, behind the reception.
Opening hours: 10:00 a.m. - 12:00 a.m. (midnight). Please inquire at reception about fees.
Two-lane bowling alley, strategy games, and simulators. The game machines operate with HUF 100 and HUF 200 coins; money can be changed at the reception desk.
We recommend that you make an appointment for the use of the bowling alley at the reception.

HAIR DRYER

All of our rooms are equipped with a hairdryer, and the ones in the wellness section’s changing rooms can also be used. The hair dryers can be used free of charge.

HEALTH TREATMENTS

The rooms for health treatments are located on the Main Building’s ground floor corridor.
Prior appointment is required to consult the doctor; the treatments can be used after the rheumatologist has examined the guest. Available treatments: medical massage, mud treatment, underwater jet massage, inhalation, iontophoresis, infrared lamp, ultrasound (scan), 4-compartment galvanic bath, injection treatment, interference, TENS analgesic treatment, laser, BEMER magnetic bed, medicinal wraps, selective stimulation current, PAUSAL medical cures, herbal packs.

HIGH CHAIR

The Silver Restaurant is equipped with high chairs. Please contact the restaurant staff.

HOLIDAYS

The official holidays in the Republic of Hungary are: 1st January, 15th March, Good Friday, Easter, 1st May, Pentecost, 20th August, 23rd October, 1st November, 25th and 26th December.

INTERNET & WIFI

We offer free WIFI throughout the hotel. To use it, please select the "silver_free" network and connect to it using the password: Silver007 (large S).
If you do not have a device, you can use the desktop computer in the Internet corner on the 1st floor of our Main Building, opposite the Café, to access the Internet.

LAUNDRY, IRONING

Opening hours: every day between 07:00 a.m. and 3:00 p.m. To use the service, please contact the reception. The laundry price list can be found in the room folder. Please notify us of your laundry by 10:00 in the morning, and we will be ready within 4 hours of receiving the clothes. Ironing is completed within minimum1 hour. In the rooms you will find a laundry bag for this purpose.
If you wish to use the service beyond the opening hours, please inquire at the reception.
Ironing board is provided on request to the room. If you need it, please contact the reception desk.

LIFT

Lifts are available in both buildings of our hotel. Please use the lifts properly. Underage children must not handle the lifts!

LOST AND FOUND OBJECTS

Please inquire at the reception. If you find or lost an object, please inform the reception service.

LUGGAGE STORAGE

Our luggage room is on the ground floor of the Main Building; you can use it free of charge. For more information, please contact the reception.

MAGAZINES / NEWSPAPERS / WEEKLY MAGAZINES

The daily newspapers and weekly magazines can be found on the rack which faces the reception desk in the hotel’s lobby. Please do not take them.

MANICURE AND PEDICURE

It is located on the ground floor of the New Building. Prior appointment is required. Please inquire at the reception about the current prices.

MASSAGE

The hotel's own wellness treatments are available in the main building’s Winter Garden. Our guests can choose from several kinds of massages. For more information and to make an appointment, please contact the reception desk.

MATTRESS

Ergonomically proper, medium-hard, and comfortable Cardo mattresses and coconut mattresses are available in our hotel.

MINIBAR

We would like to inform you that our minibar service has been ended. If you would like to have a non-alcoholic drink or snack after 22:00 in the evening (bar closing), you can do so at the vending machine in the lobby of our main building.
Alcoholic drinks can be purchased at the main reception.

PACKAGE DELIVERY

Parcel delivery service is available. Please contact the reception if you wish to use it.

PARKING LOT

Our hotel has a closed surface parking lot and an underground car park with card access control systems and camera surveillance.
We can not allow gas and electric cars in the underground garage.
The hotel rates do not include the parking charge.
Please ask information about the price at the reception.

PET

We only receive small pets in the hotel, and a surcharge is payable for their stay. We can receive small pets only in few poolside organic-comfort rooms.
Please do not bring your pets into the community areas.

PHOTOCOPYING, SCANNING, PRINTING

Faxing, photocopying and scanning options are available at the Main Building’s reception 24 hours a day. Printing is available in the internet corner on the first floor of the Main Building. Please contact our colleagues at the reception desk, and ask them about the prices.

PLAYGROUND

Slide, jungle gym and swing are available at the children's playground in the main building’s hotel garden.

PLAYHOUSE

It is located on the ground floor of the New Building.

POOLSIDE BAR

The poolside bar is located in the main building at the outdoor pools. It offers the guests a wide selection of beverages, lively atmosphere and delicious cocktails.
Opening hours: summer by nice weather.

POOLSIDE TERRACE

It is located in the Main Building, next to the outdoor pool.
The poolside terrace is open summer between 10:00 a.m. and 06:00 p.m. every day.

RECEPTION SERVICE 

Our hotel has a 24-hour reception service.
If you have any problem or questions, our colleagues are happy to be at your service.

RENT A BIKE 

Fully equipped adult and child bicycles can be rented to explore the sights of Hajdúszoboszló, or to make a pleasant bike ride in the town and its surroundings. You can rent a bike at the hotel’s reception.
Price:
1,200 HUF / bicycle / hour
1,800 HUF / bicycle / 2 hours
2,500 HUF / bicycle / 5 hours
If you are asked to rent for more than 5 hours, the price will be extended proportionately.

RENT A CAR

Our trusted partner is at your service.
For more information, please visit: http://www.mlrent.com/autoberles

RESTAURANT

The Silver Restaurant waits the guests on the 1st floor of the Main Building with buffet table, show kitchen, menu for children, international and Hungarian cuisine, a' la carte menu.
Opening hours:                   breakfast:               07:00 a.m. - 10:00 a.m.
                                           a’ la carte meals:    12:00 p.m. - 06:00 p.m.
                                           dinner:                    06.30 p.m. – 09:00 p.m.
Please only consume the products sold by the hotel!

ROOM CARD

The room card, received at the reception, operates the hotel room’s door, the power supply, the room safe, and the barrier for parking. If you have any questions or problems, please contact the reception.

ROOM SERVICE

It is available from 07:00 a.m. to 10:00 p.m. every day. The room service menu in the room’s folder shows the selection of food and drinks available in the room service, as well as their prices. The amount of the service fee is HUF 1.250 gross.

SAFE

For your valuables, please use the in-room safe in the room, the use of which is included in the room rate. You can find the instructions for the room safe’s use next to the safe. The hotel does not accept any responsibility for the valuables left in the room!

SALT CHAMBER

This service is available on the ground floor of our New Building. For our hotel guests, the use of the service is free of charge.

 SAUNA

It is located in the Wellness section of both buildings.
Opening hours: Sundays to Thursdays: from 07:00 a.m. to 07:00 p.m., Fridays and Saturdays: from 07:00 a.m. to 09:00 p.m.

SERVICE FEE

In our units we charge a 10% service fee on the top of the prices for the service we provide.

SEWING KIT

If you need a sewing kit, please contact the reception.

SHOE CLEANING SERVICE

In the room, you will find shoe brush or shoehorn, too.

SHUTTLE SERVICE

If you require shuttle service, please contact the reception.

SILVER “MAJOR” GUESTHOUSE

The Silver Major Guesthouse is located at the main road no. 4, at the 194 km stone near Kaba, in the direction of Budapest. The GPS coordinates are: N: 47.3903350 °, E: 21.2915866 °. Please ask information about opening at the reception.

SLIPPERS

If you need slippers, please contact the reception.
The terry slippers cost: HUF 1.500 / pair.

SMOKE

Do not smoke in the whole any area of the hotel, including the rooms and the balconies. Smoking is only allowed at the designated places.

SOLARIUM

You can approach the standing sunbed from the corridor next to the reception of the Main Building. It works with HUF 100 coins. You can change money at the reception.

SUN UMBRELLA, SUNBED

In both buildings, they can be used in the outdoor wellness area free of charge.

TAXI

If you need a taxi, please contact the reception.

TECHNICAL SERVICES

If you detect any technical problem in your room, please inform the reception.
Plug for use are provided on request. If you need them, please contact the reception desk.

TELEVISION / RADIO

You can find the list of the pre-programmed television channels in the channel allocation information in your room. The radio is available on channel 1 of the television. Further information: https://hotelsilver.hu/en/tv-channel-list

TOURIST TAX

The hotel rates do not include the tourist tax. For the current fee, please inquire at the reception.

TOWEL

In the room, we provide towels for our guests. Blue towels are found in the closet, while white towels are found in the bathroom. Please use the blue towels in the wellness area, and the white towels in your bathroom. If you would like to change the towels, please contact the housekeeper or the reception.

UMBRELLA

Umbrellas can be requested at the Main Building’s reception for a deposit.

WAKE-UP SERVICE

You can request wake-up service by phone at the reception.

WELLNESS

Both of our buildings have wide-ranging wellness facilities, and everyone, regardless of gender or age, will find the service they like best.
The following items can be found in the Wellness section:

Opening hours: Sundays to Thursdays: from 07:00 a.m. to 07:00 p.m., Fridays and Saturdays: from 07:00 a.m. to 09:00 p.m.                                              

Non-hotel guests can use our main building wellness department at the following prices

06.01.2024 - 04.24.2024 (Preseason)

04.25.2024-14.06.2024 and 09.17.2024-31.12.2024 (Mid and post season)

15.06.2024 – 16.09.2024 (Main season), Holiday weekends: Easter (29.03.2024-01.04.2024), Pentecost (17.05.2024-20.05.2024), 1st of May, Christmas season (20.12.2024-31.12.2024)

If you have any further questions or requests, please contact the hotel staff, who will be happy to assist you.


Dear Guests,

Please find below the information on the Hotel Silver **** services.

Our restaurant services:

Restaurant (Main Building, 1st floor)

Breakfast:                                                                           07:00 a.m. – 10:00 a.m.
A’ la Carte meals:                                                               12:00 p.m. (noon) -06:00 p.m.
Buffet dinner:                                                                     6:30 a.m. – 9:00 p.m.

Silver Café (Main Building, 1st floor)

Opening hours:                                                                      07:00 a.m. – 10:00 p.m

Please only consume the products sold by the hotel on the hotel's premises!

Silver Wellness:

Spa facilities (Main Building, New Building)

Opening hours:        
            

Mondays to Fridays, and Sundays    07.00 a.m. – 7:00 p.m.
Fridays and Saturdays:                      07.00 a.m. – 9:00 p.m.

Thermal pools, Jacuzzi, hydro massage, Finnish sauna, steam cabin, infrared sauna in the Main Building, salt chamber in the New Building

Wellness service available in the Main Building’s Winter Garden: Massage.
Wellness services available on the ground floor of the New Building: Pedicure & manicure; Fitness room (gym)
Please ask the reception desk about the current prices of the massages, the pedicure and manicure services.
Please call 103, or contact us in person at the Reception to make an appointment for the services.

Silver Therapy

Available treatments: medical massage, mud treatment, underwater jet massage, inhalation, iontophoresis, infrared lamp, ultrasound (scan), 4-compartment galvanic bath, injection treatment, interference, TENS analgesic treatment, laser, BEMER magnetic bed, medicinal wraps, selective stimulation current, PAUSAL medical cures, herbal packs.

The treatments are provided under the supervision of a rheumatologist. Prior appointment is required to consult the doctor.
Please call 100 or 106, or contact us in person at the Reception to make an appointment for the treatments and the medical examination.

Program options in the hotel

Our Leisure Centre (Main Building) :

Two-lane bowling alley, Ping-pong, strategy games,.

Opening hours: 10.00 a.m. - 12.00 a.m. (midnight).

Table tennis:

Bowling:

The main contacts of our hotel:

                                                          103               Reception
                                                          110               Cafe
                                                          112               Restaurant
                                                          123               Poolside terrace


Room Service Breakfast Menu

Breakfast ordered to the room contains the following:

Cold morning dishes:

Optional hot dishes:

Allergenic ingredients:

Gluten (wheat, barley, rye, spelled, oats, kamut-wheat, their hybrid version) 1
Peanuts 2
Milk, dairy products 3
Crustaceans 4
Mustard 5
Nuts 6
Egg 7
Soy-bean 8
Fish 9
Sesame 10
Celery 11
Lupine, also known as wolf beans 12
Molluscs (snails, mussels, seafood) 13
Sulfur dioxide and sulphites expressed therein in concentrations exceeding 1 mg / kg or 1 mg / l 14

Please indicate any other breakfast requirements when placing your order!

Our hotel can also provide gluten-, lactose- and sugar-free products if required.

To place an order, please call extension 112.
Orders can be placed until 21:00 p.m. the previous day!

In addition to the indicated prices, we charge an extra fee of HUF 1,250 / occasion for our room service.


Room Service Menu

Valid from 04.01.2023

Room Service Menu


Hotel Silver****, Recreation Centre
Policy

The area of the Recreation Centre is allowed to be used only for its purpose. The user of our services will not be allowed to violate the applicable general legal regulations or the provisions of this Policy.

In the area of the Recreation Centre the following are prohibited:

Only persons with appropriate qualifications, registered and authorized by the operator of the facility are entitled to hold sports activities, education and training throughout the Recreation Centre.

The services of the Recreation Centre are available exclusively in the open hours.

From Monday through Sunday: from 10:00 a.m. to 24:00 p.m. or upon preliminary harmonizing as requested.

Customer-Guests using services of the Recreation Centre are required to leave the premises on time, taking into consideration the closing hour.

If the operator prepares or produces advertising material in the area of the Recreation Centre in order to introduce its activity and the service it provides for any purpose, and any guest appears in it eventually, the guest may not make any claim against the operator in connection with the appearance of the advertising material, if previously (when the advertising material was created) the same was not objected to.

The Recreation Centre keeps a record of guests using sports facilities. The operator uses guest data only for its own records and may not disclose it to third parties.
For the guests’ safety the Recreation Centre is connected with the disaster protection through an alarm.

Guests using the services of the Recreation Centre must reimburse the service at the hotel reception.

Pre-booked fields can be cancelled free of charge 24 hours before they are due to be occupied. Otherwise, the guest making the booking will have to reimburse the price of the field the booking of which has not been cancelled.

Before using our sports services, it is recommended to undergo a medical examination, which informs about the current physical condition and reveals possible excluding reasons.
In the event of a serious or persistent violation of the provisions of the Rules of Procedure, the offender will be warned. In case the warning fails, the operator is entitled to call upon the guest to leave or to temporarily or permanently exclude the guest from among its members. The excluded, non-compliant guest may not make any claim against the operator. All guests in the area of the facility are obligated to maintain order and cleanliness, respect other guests, and observe the rules of civilized behaviour.

The guest shall be obliged to compensate for any damage resulting from the improper use of equipment.

The operator of the Recreation Centre shall not be liable for any damages caused to persons or property, if they result from non-compliance with the Policy or the irresponsible behaviour of the guests, nor for lost or stolen objects or valuables. We cannot take responsibility for valuables left unattended. All guests are required to submit in a documented manner at the hotel's reception lost and found items.

Any extraordinary event occurring on the premises of the facility must be reported without delay to the operator at the reception by the person first detecting it. Depending on the emergency, please notify by phone without delay the

The Policy may be amended or supplemented at any time in the operator's sole discretion. The operator of the Recreation Centre reserves the right to hold private events in all or part of the facility to the exclusion of the general public.

The Policy of the Recreation Centre is available and can be reviewed by all guests using the services at the reception and on the website (www.hotelsilver.hu). The Recreation Centre is operated by Geotherm Üdülő Kft. (4200 Hajdúszoboszló, Mátyás király sétány 25, tax number: 10254808-2-09). The use of Services will automatically mean the acceptance of the Policy.


Laundry service and ironing

Description Laundry service and ironing Only ironing
Trousers HUF 1.100 HUF 700
Skirt HUF 1.100 HUF 700
Dress (women's, cotton) HUF 1.400 HUF 900
Blouse / Shirt HUF 1.000 HUF 500
Tank top HUF 500 -
Pullover HUF 1.000 HUF 400
T-shirt HUF 700 HUF 300
Pyjama HUF 1.500 HUF 600
Underwear (per piece) HUF 500 -
Sports clothing (1 pair of trousers, 1 jersey, 1 pair of sports gaiters) HUF 1.500 HUF 750

We do not undertake dry cleaning. We only accept responsibility for the clothing that can be washed in a washing machine.

The prices are in HUF and include the VAT.

Opening hours: from 07:00 a.m. to 03:00 p.m. every day

Laundry service, washing: please give us the items by 10:00 a.m., and we will be ready within 4 hours of receiving the clothes.
Ironing service: completed within minimum 1 hour.


Unique village environment and atmosphere await you, your kind family and business partners in the Silver Major Guesthouse near Hajdúszoboszló, in the first organic-eco village of Hungary.

7 kilometres from Hajdúszoboszló, directly next to the main road no. 4, on the Kabai side of the road, at the 194 km stone: the guesthouse offers 38 rooms, a country-style restaurant for 200 people, a conference room for 100 people, and an open-air thermal pool and swimming pool for those wish to leave the fast-paced city life and step into the world of silence and tranquillity.

A little sample of our offer / our services:

ORGANIC Gardening

The Silver Major Guesthouse has a 4.5-hectare fruit orchard. All the fruits and vegetables are ORGANIC, and, of course, these ingredients and products are served in the Hotel Silver ****’s restaurant.

Let nature attract you; relax in the Silver Major Guesthouse!

For more information, please visit our website: www.silvermajor.hu